Frequently Asked Questions
Everything you need to know about our stylish eyewear and services.
How do I know which frame size is right for me?
Each product page includes a detailed size guide with measurements for lens width, bridge width, and temple length. You can also use our virtual try-on tool to see how different styles fit your face shape.
What is your return and exchange policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your frames, you can return them in their original condition for a full refund or exchange.
Do you offer prescription lenses?
Yes, we provide high-quality prescription lenses including single-vision, progressive, and blue light blocking options. Simply upload your valid prescription during the checkout process.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days. For prescription orders, please allow an additional 5-7 business days for our lab to custom-craft your lenses before shipping.
Are your sunglasses UV protected?
Absolutely. All Roshambo Eyewear sunglasses feature 100% UVA/UVB protection to ensure your eyes are safe while you look your best.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.